Quality Products at Value Prices

Toll Free Order Line 866-645-6219

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Shipping & Returns

All orders are shipped in a secure manner to insure that your package arrives in excellent condtion.

All orders will be processed within with 2 Business Days. Most orders are shipped via 1st class or priority mail, depending on the size, USPS.

On occasion, an order will be too large for USPS.
We will then ship either UPS or FedEx.

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For our Canada Customers:

All orders under 4 LBS, will be shipped via First Class International. Over 4 LBS, will be shipped by the best way.

We do NOT mark the customs form as a gift. You will be responsible for your Taxes, Duties, Tariffs, and Custom Fees. These are NOT included in the shipping amount.

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You will receive an order confirmation and tracking number once your order has been shipped. If you do not, Please check your Spam folder.

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SHIPPING METHOD:
1st Class or Priority Mail
Insurance and delivery confirmation are provided on all purchases and included in the cost of shipping. (USA)

RETURNS:
All products offered to you from HappyTails Discount Pet Emporium are New and described as so.

If there is a problem with your order, please call us within 3 days of receipt of shipment. If a return is requested, you will be given an RMA#. This is to be put on the outside of package.

We are so confident that you will be completely satified that HappyTails Discount Pet Emporium carries an unconditional Money Back guarantee on all of our products.

Email returns@happytailsdiscountpetemporium.net